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Payment Methods
Support
Currently, we only accept payments in US dollars.
Payment Methods — PayPal
You can use PayPal to purchase AMIRO products, and you can also use credit or debit cards to make the payment without logging into your PayPal account.
PayPal PayPal is now available in 202 countries and 25 currencies, and supports 4 kinds of credit cards: Visa, MasterCard, American Express (Amex) and Discover.
Note: Stripe is now not available for product payment. If you need any further assistance, please feel free to contact us.
About Foreign/International Transaction Fee In some cases, you may see an extra charge on your credit card statement called a Foreign Transaction Fee or International Transaction Fee, and the fee is charged by your credit card issuing bank, based on the terms in your credit card agreement. AMIRO is NOT responsible for the fee.
For more information about international transaction fees and how they apply to you, please review your credit card terms or contact your credit card issuing bank.
Common Reasons for Payment Issues
There are 8 common causes that would lead to payment failure issues. Please try the solutions below according to your own payment problems. If you still have problems with payment, please contact our service team.
Cause 1: You may have inadvertently exceeded your credit card maximum sum limit.
Solution: Please check your credit card account’s maximum sum from your issue bank.
Solution: Please check your credit card account’s maximum sum from your issue bank.
Cause 2: The credit card number provided is invalid.
Solution: Double check the credit card information you have entered.
Solution: Double check the credit card information you have entered.
Cause 3: The credit card provided has expired or has insufficient funds.
Solution: If this is the case, you should contact your bank for additional assistance.
Solution: If this is the case, you should contact your bank for additional assistance.
Cause 4: The payment has been declined by your credit card issue bank.
Solution: You need to contact your credit card issue bank for assistance.
Solution: You need to contact your credit card issue bank for assistance.
Cause 5: The credit card provided has not been approved for recurring payment.
Solution: For more information on why the payment has failed, please contact your bank or credit card companies and update your payment method accordingly.
Solution: For more information on why the payment has failed, please contact your bank or credit card companies and update your payment method accordingly.
Cause 6: Your account is mistakenly considered as spam or fraud by your credit card issue bank.
Solution: Please contact your issue bank to lift the misjudgment.
Solution: Please contact your issue bank to lift the misjudgment.
Cause 7: The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you.
Solution: You should contact your issue bank to solve this problem.
Solution: You should contact your issue bank to solve this problem.
Cause 8: Some credit cards have limits for the maximum sum that can be withdrawn in a single transaction. If you are purchasing many products at once, this can be a reason for the payment to fail.
Solution: In such case, you can contact us to receive different links to pay for the desired products separately.
Solution: In such case, you can contact us to receive different links to pay for the desired products separately.
If you have any problems on PayPal, please contact PayPal support team.