Warranty Policy

Thanks for shopping at AMIRO. We hope you love your purchases, but if you’re not totally satisfied with the products or request a repair, we are always here to help.

1、Warranty

We provide 1 year limited warranty for new Products (Makeup mirror/IPL hair removal/RF facial device) purchased from AMIRO.

2、Shipping Method

AMIRO usually use FedEx, DHL, TNT, SF Express to shipping your order. Details are shown in the following: Due to the impact of covid-19, the delivery time has increased. The current average delivery time takes 7-18 Business days.

Country Estimated delivery Time Fee
United States 14 Business Days Free
Canada 14 Business Days Free
European Region 14-18 Business Days Free
HongKong 5-7 Business Days Free
Southeast Asia 5-7 Business Days Free
Australia&New Zealand 14-18 Business Days Free
Middle East 14 Business Days Free
Japan 5-7 Business Days Free
South Korea 5-7 Business Days Free
Taiwan 5-7 Business Days Free
Macao 5-7 Business Days Free

For other remote areas, please contact us.

NOTE:

  • If your order includes multiple items, they may be shipped in separated date, experience different travel times and will often arrive on different days.
  • Shipping days do not include weekends or holidays.
  • Orders shipped to any of the country will be shipped via Regular Service only.
  • We are not responsible for any duties, taxes or additional fees that may be charged by Customs for any international deliveries.
  • We are not responsible for any delays in delivery due to destination issues, such as failing to provide a complete and correct shipping address or not being present at the address to sign and receive the package.
  • Here at AMIRO, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.

3. Cancel/Return /Refund Policy

1 . Cancel
Once the item has been shipped out (you have received the tracking number or your order status is completed) we are unable to help cancel it. 

2.  Return

Return Policy for Products Purchased from amirobeauty.com

a) For Unwanted Products
We don't accept an unwanted return. Please consider carefully before purchasing.

b) For Non-Man made Defective Products
If the product is defective (non-manmade) when you receive it, within 30 days of delivery, you can get a full refund or replacement. 

Beyond the 30 days but within 1-year warranty, a full refund is not available, but replacement or repair is acceptable.

You don't need to return the defective item to us and AMIRO will bear the freight of new replacements or repaired units.

Return Policy for Products Purchased from a Third-Party

If the AMIRO product that you have purchased from the third-party stores or vendors does not function to your satisfaction or does not apply to your installation, please contact the third-party store or vendor where the product was originally purchased for the return and refund policy. All the return and refund processes related to the AMIRO products purchased from third-party stores or vendors are subject to the specific policies of the third-party stores or vendors. Please refer to the return and refund policy of the original store or vendor that you purchased your AMIRO product for specific information. AMIRO is not responsible for their refund and return.